We have established this quality policy to be consistent with the purpose and context of our organization. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
CGS Solid Aircon and Refrigeration Inc. envisions to become the Center of Excellence and Market Leader in the air-conditioning business in Central Luzon and nearby provinces.
We endeavour to achieve this by:
- Providing a complete line of quality air-conditioners, including parts and services;
- Maintaining product availability, affordability and accessibility in order to ensure customer satisfaction;
- Being an innovative, professional, dynamic, and competitive business enterprise;
- Providing employees with opportunities for personal and professional growth, and
- Maintaining the highest ethical standards, sense of responsibility, and fairness with respect to our customers, employees and the communities we serve.
We will do this guided by our Core Values of Customer Satisfaction (in terms of value and quality), Honesty and Integrity, Efficiency and Productivity and Social Responsibility.
Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, charitable, regulatory and legislative responsibilities.
We have produced quality objectives which relate to this policy and they can be found in document 6.2.1 Quality Objectives.
This policy is communicated to all interested parties, as well as being made available to the wider community through publication on: our Website (www.cgssolid.com), Company Noticeboards and through our Company Profile.